Corporate social responsibility (CSR) reporting, also known as sustainability reporting, is how businesses present their social and environmental performance to stakeholders. While the report is mainly one of communications, the processes and measurements required to generate the data for the report require work as well. Some companies work from validated frameworks such as GRI or SASB, while others develop their own integrated reports. There is no single reporting standard like you will find for financial reporting; however, there are some best practices that should be followed.
The primary function of CSR Reporting is providing organizations with a unified way of communicating their efforts to their current and future stakeholders. Benefits include:
- Actionable Insights for Strategy + Action
- Stakeholder Alignment
- Supply Chain Risk Reduction
- Enhanced Value Chain
- Increased Brand Relevance
Our CSR Reporting service centers around stakeholder engagement, reporting standards, business intelligence systems, supply chain accountability, and alignment of communications. Our approach is as follows:
CSR reporting needs to be a part of your standard communication processes. It is for this reason that we start from a position of understanding your strategic positioning and your current processes for communications.
In this phase, we work with you to understand your goals as they relate to data collection. From here, we also define the communication goals for the target audience(s) as well. Once those are established, we set the data requirements and move on to the next phase.
- Data Collection:
This phase is marked by a heavy focus on gathering quantitative data and qualitative data about your organization. Here, we will capture current initiatives, background performance, company history, culture, stories, and impact initiatives.
This phase is the synthesis of everything and includes professional text development, data visualization, and publication design. If requested, we can also help with marketing efforts for your CSR report.
The standard set of deliverables for this service include:
- CSR/Sustainability Report
- Data Collection Report
- Creative Assets
If your organization requires more reports or customized deliverables, we are more than willing to accommodate. Let’s talk more today.
Time to Work!
By effectively communicating your sustainability efforts, you ensure that your stakeholders fully understand the impact and value achieved. Let us help you through this process.